Job review from Jon in Ithaca, NY 14850 on 01/11/16
Overall very satisfied with the work your company has done on my house and this call was no exception.
Our Overall Service
Only issue was that all work could not be completed in one call owing to replacement parts that had to be ordered
Call Representative
Our Service Person
Appreciated that he took the initiative to call the plumbing company and order specific parts under warranty needed to complete repair
Our Service Person's Diagnosis
Appreciated that he went out of his way to explain the potential benefits of a water softener system even to the point of identifying potential placement of installation
Our Service Work
Only issue was that all work could not be completed in one call
The Cleanup Process
A few footrprints on kitchen floor but nothing permanent
I was most impressed by the speedy service and level of professionalism. John O. came over to...