Testimonials for GSM Services

After speaking to Wayne for 15 minutes we knew that we wanted to work with GSM.  He was honest, knowledgeable, and friendly.  The whole experience with everyone with GSM has been a pleasure.  We will refer this company and definately continue doing business ourselves.

I have never experienced service like this before!  I am very happy with all the crazy work these poor guys had to do!  My house was a huge mess and GSM was the only company that did not run for the hills! Thank you all so much. God bless! :)

GSM does work for us, our son, my mother and many of our friends. You guys are professional, informative, courteous and respectful of our home. We are very comfortable having you guys work in our home.

I had researched the product over the internet and was very impressed by how your rep. presented and explained to me what I needed and what would be more cost effective. GSM seems to care about the customer and I would gladly recommend you guys to anyone.

I was very impressed with the quality of work on an overall basis. Also, I really like the fact that everyone I spoke to was very knowledgeable about products and services. I mostly spoke with the Comfort Adviser who was very helpful with the time frame to get the job done. Thanks for everything.

Along with your quote, I received three others. You were, by far, the best overall proposal. Additionally, dealing with your Comfort Adviser was a very good experience. With all the other quotes, I felt pressure to make a decision quickly and they immediately told me that certain systems would meet the tax credit criteria. Your Salesperson was very patient and instructed me that it would be best to consult a tax professional regarding the credit. This further eased my mind that I was making the right decision.

You guys were all very friendly and answered all of our questions. There was one very minor issue with the installation, but you guys returned ASAP and got it solved. You helped us also to get rebates from the manufacturer and the power company. Great job!

We just had new windows installed within the last year that didn't seem to make any difference. GSM Services (DES Charlotte) came in, performed the testing and made upgrades that made an unbelievable difference. Our utility costs are down and we're now comfortable in an area of our house that has always been a problem. We would recommend Dr. Energy Saver to anyone!

The staff I've met have all been so informative and helpful...from the first technician who came to check our old A/C to the Comfort Adviser (very polite and well informed) to the two young men who installed the system (hard workers & polite). Thanks for a great job!

We want to say thank you for giving the kids back their FROG (front room over garage) during the summer months. We built our home in 2001. So you would have expected everything to be tight as it relates to Energy Savings and Comfort. During the hotter summer months, the bonus room over the garage was always warmer than the rest of our house. The kids always complained about the comfort level. During our whole home energy audit, you discovered two exterior knee walls were improperly sealed and insulated. The repairs were made and over the last three weeks with outside temperatures in the mid-90's the room is PERFECT. No more hot FROG. The kids and I thank you for giving us back or FROG during the summer months.

I liked the fact that HVAC, duct and insulation could be performed by the same company. I really appreciate Kelly during this entire process. He did an outstanding job representing your compand and representing me from start to finish.  A big thanks for getting system installed in two days.  It was nice to have a comfortable house for a change. I look forward to many years of service from my new system.  I'm also looking forward to a long relationship with GSM.  So far I only have great things to say after a great initial experience.

"I was a customer for many years.  I no longer have a maintenance agreement because I moved to a new constructed home.  I'll treasure all the years that I did business with your company. It was a blessing. Your staff is superb.  I've never had a bad experience with your company. Thanks for all the many years that you serviced and installed my heating and air unit.  It was a pleasure doing business with such a fine establishment."

My husband said you were the best!  The tech calls first - always gets the job done, explains the problem and solution.  Very friendly and pleasant to talk to - like making new friends.

Everything was done exactly as explained.  The guys were neat and very professional.  It was well worth the cost and am already seeing a difference in the AC running less and we've noticed a big difference in the amount of dust in the house.

I have done business with GSM for a good many years and have always had good service. I can think of no improvements!