Job review from in Neenah, WI 54956 on 06/11/15

Overall Rating:

4.8  out of 5

You were willing to take this job based on faith in a guy who'd just graduated from school and starting over in a new career. All I had that day was $100 for a deposit and you were under no obligation to make an exception in my case - but you did and I'm thankful for your work on my home!

During the work, my water heater unexpectedly required replacement (to qualify for the federal rebate) and Eddie not only facilitated my contact with Randy Pope of Gerrit's Plumbing, but he helped me gain the financing for the project. Eddie went above and beyond in a way that earned a customer for his employer AND for a vendor he recommended. Perhaps Eddie should get a raise.

Again, my thanks to everyone who helped on my project [Doug, Ronnie and the installers who's names I can't remember because I was sleeping]

- Heath

Our Overall Service
I still need to wait for next winter to fully judge my home's improvement.
Call Representative
Ronnie was great to work with, informative and friendly.
Our Office Staff
Sales Process
Eddie went above and beyond as a sales associate. Eddie became a partner in my home improvement project.
Our Installation Crew
Excellent. I had worked several nights in a row, and they had no problem with me sleeping on the couch while they worked in my attic.
The Cleanup Process
What cleanup? I didn't have to do anything, you guys did all the work!

What made you choose our company:

Professional design of your website, the speed of your follow up to my inquiry, and the friendliness/professionalism of Eddie Holzem. Seriously, regarding my decision to choose Dr. Energy Saver by LeafGuard NE WI, the PRIMARY influence was the manner with which Eddie Holzem operated. Specifically, he was respectful, patient, willing to answer questions, obviously he had a sales pitch but I never felt that 'making the sale' was more important than ensuring I understood the service, he was friendly to my son, he gave me priority during our visit and did not allow his cell phone to create distractions.

Company's Response:

Heath,

Thank you so much for the review and the kind words. We really appreciate our customers and please do not hesitate to call us in the future should you have any issues or concerns.

Best Regards,

Ronnie Evans

Dr. Energy Saver NE WI

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