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This homeowner in Hadley, MA reached out to us because she was having issues in her home. She got water in her basement during heavy rains, even though she had a sump pump. When our Basement Systems Specialist came out to the home, he talked to her about her home comfort issues. She mentioned that she had humidity problems, including in her crawl space that was off the basement. She also had mold in her home.
We were able to help this customer! One of the solutions we utilized was our CleanSpace™ crawl space encapsulation system. We first insulated the walls using our SilverGlo™ foam insulation. For the floor, we added a dimpled drainage mat to create a thermal break. We then installed TerraBlock™ floor insulation on top of that. Then, we installed a CleanSpace™ crawl space encapsulation liner over that insulation. We fastened it into both the walls and floor to create a permanent solution for this crawl space. We then added two-part expanding spray foam to the rim joist to ensure that the crawl space was covered. Combined with our other solutions, this homeowner will experience less drafts, warmer floors, lower energy bills, and a much more comfortable home!
This homeowner in Longmeadow, MA called us saying that her basement had water in it, as well as mold and musty odors. She had a sump pump, but it was not working effectively.
In order to help this customer, we first had to remove the ineffective sump pump and the pipes that were attached to it. We then set to work replacing it. We replaced it with our TripleSafe™ sump pump. This sump pump features three pumps! The first pump is a 1/3 hp, cast iron Zoeller pump that can pump up to 2200 gallons per hour, 8 feet high. Should the first pump fail or not be able to keep up with the temporary heavy flow of water, a 1/2 hp AC back-up pump on a separate discharge line can pump 3900 gallons of water per hour. If the power fails, then a third, battery operated "UltraSump" pump automatically pumps up to 12,000 gallons of water out of the basement.
Now, this homeowner will have peace of mind that she has three pumps keeping her basement dry!
This homeowner in East Longmeadow, MA called us initially asking about mold in her basement. Her child lives in the basement, and she was concerned that the child was exposed to mold. There was a musty odor and high humidity. When our Home Comfort Specialist came out to the home, he identified the source of her concerns.
We had the perfect solution for this customer! We utilized two-part expanding spray foam. We insulated the rim joist (the perimeter of the floor framing system along the exterior of the home). We spray this foam in the rim joist and over the sill plate. Insulating the rim joist in this way seals all air leaks -- filling in the cracks and gaps that are present there. This prevents outside air from getting into the home. The homeowner is now very happy, and she is much more comfortable in her home!
This homeowner in Somers, CT called us hoping to talk about the results of his energy audit. The audit had mentioned that he needed comprehensive insulation in his home. His attic, basement, and crawl space all had issues. He wanted it insulated properly before he got his basement finished.
We were able to help this customer! One of the solutions we utilized was our CleanSpace™ crawl space encapsulation system. We first insulated the walls using our SilverGlo™ foam insulation. For the floor, we added a dimpled drainage mat to create a thermal break. We then installed TerraBlock™ floor insulation on top of that. Then, we installed a CleanSpace™ crawl space encapsulation liner over that insulation. We fastened it into both the walls and floor to create a permanent solution for this crawl space. We then added two-part expanding spray foam to the rim joist to ensure that the crawl space was covered. Combined with our other solutions, this homeowner will experience less drafts, warmer floors, lower energy bills, and a much more comfortable home!
This homeowner in Palmer, MA called us regarding her basement ceiling insulation. She was the original owner of the home, which was built over 40 years ago. However, about 5 years ago, she began experiencing a musy odor in her basement. She also had a reoccurring mouse problem, with an exterminator coming out once a month. She wanted to have these issues addressed, and was thinking refreshed basement ceiling insulation may be the answer. When our Home Comfort Specialist came out to the home, he noted multiple issues. In addition to increased moisture in the basement, they had a crawl space that had moisture and musty odors. Additionally, he found that the homeowner was having an issue with their energy efficiency as well. She had fiberglass batts in her basement ceiling that were beginning to sag.
We had the perfect solution for this customer! We utilized two-part expanding spray foam. We insulated the rim joist (the perimeter of the floor framing system along the exterior of the home). We spray this foam in the rim joist and over the sill plate. Insulating the rim joist in this way seals all air leaks -- filling in the cracks and gaps that are present there. This prevents outside air from getting into the home. The homeowner is now very happy, and she is much more comfortable in her home!